HEM Intelligence Platform
Prototype demo · HEM

Digital Scheduling & Engagement Platform

Members self-schedule outbound clinical calls. Automated reminders across SMS, email, and app.

Member view · Thandi M.
Diabetes Type 2 · Chronic care programme · Last engagement 41 days ago
AI
Suggested outreach: HbA1c overdue by 3 weeks — book a telephonic wellness check.
Choose a time that suits you
Remind me on
Operations timeline
What the system does automatically
  1. Slot booked by memberNow
    Thandi selected Wed 10:30 with Nurse Chen. Case created in core system via API.
  2. SMS + Email reminder dispatchedT−24h
    Personalised, includes reschedule link and preparation checklist.
  3. In-app nudge · nurse briefing generatedT−1h
    Nurse receives 1-page AI summary: recent claims, meds, last vitals, protocol flags.
  4. Call executed · outcome capturedT+0
    Structured note flows back to clinical repository. Next best action queued.
This week · engagement funnel
1,842
Invited
1,317
Booked
1,089
Attended
41
Escalated
Baseline attempt rate before automation: 27% → with digital scheduling: 72%.